Contact us
Frequently asked
questions
What laundry services do you offer?
We offer a full range of garment care services to meet your needs, including professional dry cleaning, alterations and repairs, and care for household items such as curtains and comforters. Press-only services are also available for select garments.
In addition, Sierra’s Laundromat, located right next door, provides convenient laundry and drop-off services. Simply drop off your items, and they will be washed, dried, and neatly folded, ready for pickup at your convenience.
What are your pricing options?
Our pricing options are outlined on our Pricing page, where you can view starting prices for our most common services. Please note that all prices listed are starting prices, as final costs may vary depending on the type of garment, fabric, condition, and specific service required.
Because every item is unique, we’re always happy to provide a more accurate estimate in-store or by contacting us directly.
How long will it take to complete my laundry order?
Turnaround time depends on the type of garments and services requested. Same-day service may be available if your items are received before 10:00 a.m., subject to garment type and workload.
Standard orders are typically completed within two business days. For example, items received on Monday are usually ready by Wednesday. In some cases, next-day service may be available depending on the items.
What precautions do you take to ensure the safety of my garments?
Every garment we receive goes through a thorough quality control process designed to ensure proper care and handling at every stage. With over 20 years of experience, our team carefully inspects each item, follows established cleaning procedures, and applies proven methods to protect fabrics, colors, and finishes.
Our long-standing commitment to quality means we don’t just focus on delivering clean garments—we focus on maintaining the integrity, condition, and appearance of every item entrusted to us
Do you offer pickup and delivery services?
Yes, we offer limited pickup and delivery services exclusively in the Dorado area. This service is available for larger orders that meet our minimum garment requirements.
If you live in Dorado and would like to take advantage of this convenient option, we’d be happy to assist you. Please give us a call at 787-795-6919 to learn more and confirm availability.

